Privacy policy

Last updated: March 2, 2025

This Privacy Policy describes how peppatags (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (peppatags.com).

Contact
If you have any questions, need more details about our privacy practices, or would like to file a complaint, please contact us at:

📧 Email: peppatags.shop@gmail.com
🌐 Website: peppatags.com

Collecting Personal Information
When you visit peppatags, we collect certain information about your device, interaction with the Site, and necessary details to process your purchases. Additional information may be collected if you contact us for customer support. Below is a breakdown of what information we collect and why.

1. Device Information
Purpose: To optimize the Site, improve performance, and provide you with a smooth browsing experience.
Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
Data Collected: Browser version, IP address, time zone, cookie data, viewed products, search terms, and Site interactions.

2. Order Information
Purpose: To fulfill orders, process payments, ship products, send invoices, detect fraud, and provide customer service.
Source: Collected when you place an order.
Data Collected: Name, billing address, shipping address, email, phone number, and payment information (excluding credit card details).

3. Customer Support Information
Purpose: To assist with orders, refunds, or general inquiries.
Source: Collected directly from you when you contact support.
Data Collected: Name, email, order details, and communication history.

Sharing Personal Information
We share your data with service providers to process orders, payments, and enhance your shopping experience.

Payment Processors: To handle transactions securely.
Shipping Partners: To deliver your order to your address.
Analytics & Advertising Partners: To improve our marketing efforts (e.g., Google Analytics, Facebook Ads).
We may also share information to comply with legal requests, such as subpoenas or fraud investigations.

Using Personal Information
We use your Personal Information to:

Offer and fulfill products
Process payments
Ship and track orders
Provide customer service
Send promotions and updates (only if you opt-in)

Data Retention
We retain your order details unless you request data deletion. You can ask us to erase your information anytime by contacting peppatags.shop@gmail.com.

Cookies & Tracking
Cookies enhance your browsing experience by remembering login details and tracking preferences. You can manage or disable cookies in your browser settings.

Types of Cookies We Use:
Essential: For site functionality (e.g., cart, checkout).
Analytics: To measure traffic and optimize performance.
Marketing: To personalize ads based on your behavior.
For more details on managing cookies, visit All About Cookies.

Privacy Policy Updates
We may update this policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on peppatags.com.

Complaints & Concerns
If you have any concerns about how we handle your data, contact us at:
📧 Email: peppatags.shop@gmail.com

If you’re in the European Economic Area (EEA) and believe your rights have been violated, you may also lodge a complaint with your local data protection authority.

Contact Us